S
shorty1
Guest
Hi all,
I had a good customer service experience and figured i should share it. I have the Gerbings heated jacket liner which I have used day in day out for 2 winters now. Now the little plug to connect it to the bike got bent (probably my fault) and the jacket no longer worked. I rang Gerbings UK to see if it could be fixed and they just sent out a brand new liner the next day, no questions
So if your thinking about heated clothing, even though the Gerbings stuff is a bit pricey, going by my experience I'd have to say it's worth it.
Cheers, Shorty
I had a good customer service experience and figured i should share it. I have the Gerbings heated jacket liner which I have used day in day out for 2 winters now. Now the little plug to connect it to the bike got bent (probably my fault) and the jacket no longer worked. I rang Gerbings UK to see if it could be fixed and they just sent out a brand new liner the next day, no questions
So if your thinking about heated clothing, even though the Gerbings stuff is a bit pricey, going by my experience I'd have to say it's worth it.
Cheers, Shorty